20+ Years of Craftsman. One Passio: Brining Your Vision to Life
Welcome to iCandy gFX Studios, your go-to creative design and print studio nestled in the heart of the GTA in Ontario. As a vibrant small business, we bring creativity to life by crafting stunning graphic tees, unique drinkware, event bands, laser-engraved keepsakes, and a whole lot more.
Our passion lies in turning your imaginative ideas into reality. Whether you're dreaming of a custom piece, building a brand from scratch, or outfitting an entire event, we're here to make your vision come true.
Founded by Candice Lewis-Matthews, iCandy gFX Studios (formerly iCandy Custom Designs) has been serving businesses, events, ad creators since 2018. What started as a passion for airbrushing clothes and shoes at age 16 has grown into a ful-service creative studio with over 20 years of hands-on experience in custom apparel and printing.
Originally from Trinidad and Tobago and raised in Canada, Candice built iCandy gFX on a simple belief: every project deserves personal attention, quality craftsmanship, and a collaborative process. That's why we handle everything in-house, from initial design concepts to final production and fulfillment.
We're not just a print shop. We're a creative partner. From logo design to finished products, we handle every step under one roof, so you never have to juggle multiple vendors or worry about inconsistent branding.
Logo design, brand identity, marketing collateral, business cards
A: As soon as your order is ready, we will send you a "Ready for Pickup" email to let you know. If you place an order while the store is open, it will typically be ready for pickup within a few hours. If you place an order after your selected store has closed, your order will typically be ready for pickup shortly after the store opens the next morning. Store hours may vary by location.
A: Both! We work with small and medium business, event organizers, nonprofits, schools, creators, Etsy Sellers, influencers, and individuals. Whether you need 1 custom piece or 1,000, we're here to help.
A: It depends on the product:
we specialize in small-batch orders, so if you need something unique or limited, we've got you covered!
A: Pricing varies based on product type, quantity, design complexity, and turnaround time. We provide free quotes with mockups so you can visualize your design and understand costs before committing. Contact us for a personalized quote!
A: Design services are priced based on complexity, not by item or package. For production orders (like custom shirts), we charge a one-time setup fee for vectorizing logos, but this fee is waived for repeat customers. Approximately 10% of our revenue comes from design-only work.
A: Yes! Pricing becomes more competitive as quantities increase. Contact us with your project details, and we'll provide a quote tailored to your order size.
A: Absolutely! We offer full design services including logo creation, and custom graphics. We'll collaborate with you throughout the process to ensure your vision comes to life exactly as you imagined.
A:Perfect! Just send us your design files (preferably vector formats like .AI, .EPS, or high-resolution .PNG/ .PDF), and we'll prepare them for production. If your logo needs to be vectorized for printing, we charge a one-time setup fee (waived for repeat customers).
A: Yes! Every quote includes free mockups so you can visualize your design on the actual product before we move to production. We want you to be 100% confident in your order.
A: Most revisions are for logos intended for shirt printing or other products. We work collaboratively with you to refine the design until you're happy. For production orders, the one-time vectorization setup fee covers initial adjustments (and is waived for repeat clients).
A: Yes! We offer rush service for orders that can be completed in 1-2 business days. Rush fees apply:
Rush orders are available for most products under 30 shirts. We may decline rush requests for specialty items with long supplier lead times or very large orders. Contact us to confirm availability for your timeline.
A: During peak seasons like Caribanna, Pride, summer events, and Christmas, we may request extra time to complete orders due to high demand. We recommend placing orders early to ensure timely delivery. Rush services may be limited during these periods.
A: Great question! Here's a quick breakdown:
Not sure which method is right for your project? We'll recommend the best option based on your design, fabric , and budget.
A: We print on a wide range of products including:
If you have a specific product in mind, just ask, we'll let you know if we can make it happen!
A: Yes! We ship across Canada and to the United States. We mostly use UPS or Purolator for local GTA and out-of-province orders. For website shirt orders, we use multiple curriers depending on the location.
A: Absolutely! Local pickup is available at our Brampton Studio during business hours. Just let us know when you'd like to pick up, and we'll have your order ready.
A: Shipping costs vary based on order size, weight, and destination. We'll provide a shipping quote along with your product quote so there are no surprises.
A: Quality is our top priority. Every item is inspected by hand before packing. If we miss a defect or there's an issue with your order, we'll correct it immediately and reship at no extra cost. Your satisfaction is guarenteed.
A: Because every order is custom-made to your specifications and approved via mockup before production, we don't offer refunds on completed orders. However, if there's a production error or quality issue on our end, we'll make it right, no questions asked.
A: Yes! We source researched, quality materials and use professional-grade equipment to ensure durable , professional results. We stand behind every product we create.
A: Absolutely! We specialize in event merch including:
We're a trusted partner many event promoters. We understand tight event timelines and deliver on time, every time.
A: We accept major credit cards, debit cards, and e-transfer. Payment details will be provided with your quote.
A: Yes, we require payment before production begins. Once your design is approved and payment is received, we'll start working on your order.
A: Once production has started, we cannot cancel or make significant changes to your order. However, if you need to make adjustments before production begins, contact us immediately and we'll do our best to accommodate.
Every item we produce is inspected by hand before it ships If something isn't perfect, we fix it, no questions asked.
Quality, Creativity, and your Satisfaction are our top priorities.